Monument wins three major savings awards
“When we started the bank six years ago, this was the award we dreamed about the most. It was, and arguably still is, the most prestigious one we could hope to win.”
Wasim Khouri – Chief Commercial Officer, on winning Best Savings Provider at the British Bank Awards 2025
We're thrilled to share that Monument has been recognised as a leading UK savings bank, winning multiple awards at two of the industry's most prestigious ceremonies.
This month, we were named Best Bank Savings Provider at the Moneyfacts Awards 2025, alongside winning Best Monthly Account Provider. We were also Highly Commended for our Notice Accounts and Commended for our No Notice Accounts. Earlier in May, we also won Best Savings Provider at the British Bank Awards 2025 run by Smart Money People.
These wins reflect the work our team has done to build savings products that genuinely serve the mass affluent market. They also confirm what matters most: the trust our clients place in us every day.
Recognised by experts and clients alike
The Moneyfacts Awards focus on product performance across the year, tracking how providers deliver value through rates, terms and accessibility. The British Bank Awards take a different view, with customer voices deciding the winners.
Winning both feels significant. One recognises the strength of our products, the other the experience of banking with us. Together, they confirm we're meeting the needs of the mass affluent we set out to serve.
What client feedback told us
Based on over 178,000 votes from people across the UK who shared their banking experiences, the winners of the British Bank Awards were decided.
Reading through the feedback our clients submitted gave us real insight into what's working and what matters most. The reviews spoke about responsiveness, product quality, and straightforward service. They highlighted the things that make a difference in savings: clarity, reliability, and products that do what they're meant to do.
Building for the mass affluent market
Our approach to savings has remained consistent since we launched in 2022. We have built Monument to fill a gap for the mass affluent who need a bank that understands their goals and move at the pace they require.
We've focused on designing products that are competitive, transparent and built for the long-term. But product strength alone isn't enough. Our service model is built around responsiveness and personal support. When clients need help, they speak to a real person who understands their needs. This combination of strong products and attentive service has helped us stay competitive in a market where clients expect both value and a banking partner who genuinely supports them. Above all, clients need to trust the bank they save with, and earning that trust has been central to everything we do.
Looking ahead
Winning these awards marks our progress, but we're not finished. The UK savings market is competitive, and that's how it should be. We'll keep focused on what's made us successful: building products that reflect how our clients think about wealth, delivering services that respect their time, and maintaining the agility to respond when markets move.
These awards belong to everyone who’s been part of Monument’s journey. Thank you to every client who chose to save with Monument and took the time to share your experience. Thank you to the teams at Moneyfacts and Smart Money People for recognising our work. And thank you to everyone at Monument who makes this possible.
